“We get a really positive response from our guests,” he says. LAUNDRY SOLUTIONS Detergent pods are pre-measured and are compatible with every machine. Individual companies are also striving for sustainability. As with any other area of hotel operations, housekeeping is changing with the times in order to ensure the best experience for employees and guests. With a solid understanding of these 100 hotel trends, we’re prepared to play a successful part in the future of travel. 12. While the Covid-19 pandemic is focusing many industry players on short-term business survival, understanding the top hospitality trends will be essential for long-term competitiveness. Convenience and automation go hand in hand, so the rise of AI-powered platforms and services comes as no surprise. Laundry Room Inspiration Laundry Room Makeover Bathroom Furniture Modern Laundry Rooms Laundry Mud Room The Hamptons Pantry Laundry Home White Laundry. One noticeable difference, he says, is hotel beds are getting bigger. It also can be troublesome, expensive and a drain on productivity. Get a head start and begin to implement some of these trends at your hotel today. Chatbots, Assistants, AI, and Big Data. At least not without verification. Sustainable, or "green," practices are highly sought after, and this trend will only pick up in the coming years. “There are several trends in room and building design where suppliers have to adapt to bring new solutions to customers,” says Barry Nelson, senior vice-president of Facility Solutions for Veritiv Corp., which provides logistics efficiencies to a wide range of industries, including hotels. When the laundry is done, the user of the machine will be able to input whether it was cleaned to their satisfaction or if alterations need to be made for the next wash—adjusting the cleaning criteria for a better laundry experience. For instance, after you wear an athletic performance shirt to a soccer game, your … operation of hotels and to find out difficulties faced by operators in implementing these strategies. by David W. Heath | May 18, 2016 2:10pm. With screens, washing options won’t be limited by the physical space on the dial. New Trends and Practices in Hotel Housekeeping Conclusion EMERGING TRENDS CHALLENGES TRAINING SUCCESS REDUCE RECYCLE REUSE BEST PRACTICES IT savvy housekeeping eco friendly amenities, products and processes The term user friendly has been accepted as a … If you continue to use this site we will assume that you are happy with it. 4.8 This site uses Akismet to reduce spam. Smart technology is also impacting machine design itself. “I would want them to get in an elevator and come down to the front desk. At last! Technical Potential for Ozone in Hospitality On-Premise Laundry Operations in PG&E’s Service Area There are approximately 2,136 hotel properties possessing about 179,000 guest rooms in PG&E’s service area.1 Due to the size of PG&E’s service area and the large number of hotel and motel rooms it contains, there is a significant opportunity for ozone in hospitality OPL operations. Examining Trends in Hotel Laundry and Housekeeping. For instance, after you wear an athletic performance shirt to a soccer game, your machine will be able to detect the type of fabric and the fact that it was soiled with sweat and dirt and wash it accordingly. It is essential to ensure a continuous supply of linen, which is well laundered, so that operation can be carried out smoothly and efficiently. Laundry operation in Hotel. Smart Technology. The laundry room, along with the kitchen, is one of the most resource demanding areas in your hotel, as it consumes high amounts of water, electricity, time and effort on a daily basis. Savvy business owners adapted to the situation by implementing long-term water-saving technologies, and in doing so set an example for the rest of the industry. Also, Read: 8 Latest Hotel Management Software Trends to Watch in 2018. Speaking of business, other trends that are going to change the laundry game are going to be changes to the way commercial launderers operate their businesses. While global hotel data suggest that hospitality trends vary from region to region, here are blazing hot topics that will define the industry itself for quite some time. What was once considered an expensive and difficult change for the laundry industry is now a much more common occurrence and something that potential customers actively search for. Hotels also collect and in some cases treat greywater (i.e. All Rights Reserved    |    Hydrofinity Quality Policy. But we still don’t have to use scalding hot water and that reduces the [environmental] impact.”. 03/10/2019. Examining Trends in Hotel Laundry and Housekeeping. Behind the comforts, perks and amenities of any hotel lies a well-oiled machine that keeps sheets crisp and clean, bathrooms sparkling, rooms functional, staff safe and the property secure. One of the greatest things about recent updates in laundry technology is that nearly everything can be measured. New initiatives arise exponentially. Today's consumers have an incredible field of options when it comes to purchasing laundry services, and the industry has noticed. One of the major trends in the laundry industry is transforming the often crowded, impersonal, and dimly lighted laundromat into a stylish and comfortable facility with an array of features that improve the customer experience. With the introduction of green certificates, the laundry industry is tightening up the exploitation of these resources. In the near future, our clothes and linens will have tags that not only contain what type of fabric they’re made of but will also include where and how the garment is worn and/or used. In fact, according to Energy Star, "water heating consumes about 90% of the energy it takes to operate a clothes washer. With that kind of business intelligence, it's much easier to calculate expenses, find potential savings, and build a better laundry operation. It’s [revisited] on a case-by-case basis.”, Fortunately, most guests are able to recognize such measures are for their own safety. That may not seem to have much to do with sustainability, but outsourcing to a commercial provider ensures laundry is processed efficiently. With the trend to larger beds, thicker mattresses and pads, open closets and off-the-floor night stands, housekeeping is both helped and hindered in the course of its work. © Kostuch Media Ltd. All rights reserved. Now published eight times a year in print, and available in digital format and as an iPad App, the magazine continues to define the standard for excellence in trade magazine publishing, winning myriad editorial and design awards from the Canadian Business Press, and earning the industry’s accolades as its most-read and trusted magazine. On the down side, a study of 900 Las Vegas housekeepers revealed roughly half of them suffered severe neck and back pain from using heavy vacuum cleaners and pushing loaded carts (some can weigh up to 500 lbs), as well as repetitive-motion injuries from lifting bulky mattresses, making beds that are too close to walls and stretching and stooping while cleaning. The company’s products include phosphorus-free, concentrated solid detergent, de-stainers, softeners and neutralizers, as well as EPA-registered alkaline bathroom disinfectants and Green-Seal-Certified plant-derived cleaners. Catering to environmental buffs are eco-friendly laundry pillows and detergent-free washing machines, while other designs like Nudie Jeans, completely eliminate the need for washing. Recent advancements in technology have given commercial laundry businesses something they've never had before: the ability to actually track and analyze utility usage and other key metrics of their laundry operations. Marketing to Millennials. Modern laundry interiors. They’ve also provided training to ensure proper lifting habits, as well as prioritized heavier work for the start of the shift rather than the end, when injury risk is higher. By focusing on the details and offering a superior customer experience, from start to finish. The company will soon release a quilted waterproof mattress pad — an encasement that protects against liquids, allergens, bed bugs and financial loss. On a similar note, consumers are flocking toward more eco-friendly products and services. “We now have extra-wide ironers, which allows us to clean larger sheets and bedding. But they get training in that kind of thing.”, Ghostkeeper concurs, “It’s always best to avoid confrontation and we discuss [such issues] during onboarding. In addition, because the machines are running more efficiently, the amount of wear and tear on the machines should be reduced resulting in fewer repairs and "down" time. There are trends happening now and predicted for the future that will revolutionize both the way commercial launderers do laundry and the way they do business. Most of this activity relies directly or indirectly on technology, making IT more important to hotel operations and the guest experience than ever before. The top five emerging trends driving the hotels and accommodation market are as a follows: Implementation of technology to enhance customer experience Increase in adoption of … Mandatory water reductions have put real stress on local businesses over the last few years. 6 Trends Driving Innovation In The Hotel Industry. “They’re concentrated, so we don’t use as much. This is currently an emerging hotel technology trends which is known as keyless entry. In the U.S., the California drought has been a cautionary tale for commercial launderers and others in the hospitality field. Most properties have long committed to leaving a light carbon footprint by adopting recycling and reuse programs, incorporating solar energy and sourcing environmentally friendly products and suppliers. From hotels to commercial laundries to dry cleaners, the trend toward more environmentally-friendly practices in professional laundry is saving companies water, energy, and money. From robotics to retailing to experience economy – these are all trends that are shaping the hotel and gastro industry in 2019. water generated from domestic activities) and blackwater (i.e. Many launderers would like to know the secret of minimising progressive rotting of cotton fibres and the destructive hydrolysis of ... Commercial Laundry Service Trends You Should Know About, Guest Post: 3 Ideas to Improve the Sustainability of Your Hotel’s Laundry. The BraBaby protects delicates, while the Whirlpool laundry systems take the stress out of sorting by doing it for you. Instead of dealing with powder or liquid detergent, you can now just pop a pod into the load and have peace of mind that your machine won’t overflow and your laundry will be thoroughly cleaned. Members of the Board for Washing Excellence have created a whitepaper of what you can expect through 2030 looking at four categories in the laundry cleaning process: Professional laundry operations, whether outsourced or done on location, can be incredibly hectic. The trends started by Best Western are: Ultra violet sanitization wands – the wands are from pure light which are used to sanitize the “high touch points” such with landlines, clocks, bathroom fixtures, and tables and other appliances. Another trend in the hospitality industry that is ruling the roost is the use of mobiles to lock/unlock rooms! Here are five commercial laundry trends that are impacting the future of laundry operations, according to a white paper from the Board for Washing Excellence. Check them out. Megatrends are global changes in individual, social and technological structures that shape our lives. That's the kind of competition that drives the entire industry to improve. The balance between guest convenience and property security is an ongoing challenge and most hoteliers have invested in extra training for housekeeping staff, who are often the eyes and ears of management. In many cases, they're becoming hubs of activity unto themselves. Innovation drives industries forward, and commercial laundry is no exception. Linen is an expensive item, so how it will be laundered, required serious consideration. Some companies are already using a tagging process that connects to the cloud and keeps track of the status of each item as it’s being washed. Building on its existing product portfolio, Ecolab also recently launched Aquanomic 2.0, which, according to the company, delivers results using low temperatures. In any business, time is money. Unless you’re dealing with oily stains, washing in cold water will generally do a good job of cleaning. 7.2 TRENDS IN LAUNDRY. “The housekeeper will always verify the guest’s name with the front desk,” says Ghostkeeper. This means the machines won’t "overrun," which will inevitably save time. Hydrofinity's XConnect cloud-based system tracks laundry cycle data—including water consumption and a range of other factors—making it easy to determine your return on investment. We’re also able to use cooler water as opposed to hot.” In 2012 — in response to research that revealed customer confidence in the cleanliness of mid-range hotels was flagging — Best Western rolled out its “I Care” program, which adopted the advanced-cleaning technologies used in hospitals. Save my name, email, and website in this browser for the next time I comment. 1. We use cookies to ensure that we give you the best experience on our website. “They also close the door behind them and dead bolt it,” says Collinge, “and hang a sign noting that housekeeping is in the room. Top trends in laundry design. “For starters, minimalist design, personalization and smaller spaces are driving changes in inventory requirements, [such as] smaller and more discreet supply carts, increased demand for single-serve coffee brewers…[and] the reduction and sometimes elimination of bathtubs, which are being replaced by showers.” Nelson says that, while rooms are becoming more minimalist, common areas, such as lobbies, are expanding, not only to provide a social space for guests — particularly millennials — but to allow for an increased number amenities, such as fitness/wellness facilities, self-service food options and charging stations. If you go to some of the higher-end hotels, you’ll notice some of the beds are even larger than king-size beds. Stylish Electrolux laundry design. Smart technology also provides data reports and analysis, making it easier to target and eliminate causes of inefficiency. The concept of the detergent pod has exploded (not literally, we hope) in recent years. With limitless "space" within the screen, more programs can be made available, and each load can be more customizable than ever before. Many laundry attendants work in the hospitality industry at hotels Present article explore the current challenges, best practices and emerging trends in hotel housekeeping which if executed well, could lead to higher growth and cost-effective tool for the hotel industry. So give them what they want, and you'll be sure to see the benefits. In any hotel establishment , a lot of dirty linens accumulates in the various units and departments . Expect this to be a major force among the top hotel industry trends in 2020 and beyond. Still, to reduce injuries, some hotels have invested in lighter vacuum cleaners and carts (with better wheels designed for carpets), implemented job rotation so workers use different muscle groups and instituted team work so housekeepers can alternate between tasks. Most housekeepers work alone, leaving them vulnerable to threats from unsavoury guests and intruders. Your hotel laundry can be a great asset for servicing your guestrooms quickly and controlling your inventory of linens and terry. Gary Collinge, general manager of the Hilton Vancouver Airport, says all Hilton hotels follow standards regarding eco-friendly cleaning solutions, including non-toxic, non-phosphate, non-chlorine and biodegradable products. A few plastic chairs and old magazines don’t cut it anymore. “I wouldn’t want housekeeping to engage with [troublesome guests],” says Collinge. The stress out of sorting by doing it to protect them. ” to... 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