After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. We must be notified of any items that arrive damaged within 48hrs of receipt of goods. You can authorise your return below. P.s. Please contact us if you wish to do this. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. You can return items online from your account, within 14 days of your order being delivered. I need to arrange the return myself. Just look out for the Add to compare around the site and revisit this link. To help us understand more about your bathroom needs, we’ll ask you to provide a rough sketch of your bathroom layout and measurements, plus any design ideas you may have like products, colour schemes or styles. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. Customer satisfaction is such an important part of today’s succeeding of Victorian Plumbing. Adapting a bathroom for disabled or elderly guests. It’s important to us that you’re happy with your Victorian Plumbing purchase. Tradespeople are allowed to continue working in your home as normal. Your browser either doesn't support Javascript or you have it turned off. Thought I’d ask if anyone has done a return to Victorian Plumbing? Return My Order Returns Information Guarantee. To make the whole process a lot easier for you, Victorian Plumbing streamlines the steps of creating, quoting, purchasing, and checking out. Please see our guide to. Returns to Victorian Plumbing (3 Posts) Add message | Report. Choose one of the methods below, You may be required to supply photographs of any damaged items you cab upload these to site as part of returns process, Do not begin returns process until you have informed us of any damaged items, Please make sure that only dispatched order can be returned, If you would like to return an item to us we will arrange your credit card / paypal account to be credited. If you have any further queries about returning an item, please contact us. We may ask you to confirm your email address first. If you find an unacceptable proportion of your tiles are damaged please contact us. Make Offer - Antique Brass Faucet Bathtub Shower Spout Standard Victorian Plumbing Deco Lever Haines Jones & Cadbury Vintage Victorian Era Matched Pair Of Basin faucets $250.00 Their selection is vast and their deals are never-ending! Take a look at this grand home ~ It could be your home by summer! Made-to-order items will be inspected with you by our team upon delivery. I have just created a new bathroom design with all the items required separately selected - I did a price comparison for exact products against a leading online site and going with Victorian Plumbing has saved me around £400 pounds! Damaged items can't be returned after 30 days of receipt of goods. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. During the process of inspecting, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution, however damaged goods reported within 30 days are subject to your usual statutory rights. Create a return. © 2021 All rights reserved. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. Looking for cheap, but reliable courier recommendation please. The offers include stock clearance items, temporary price drops, monthly deals, and big brand offers. Maintain the feel of your home's original design while replacing old or leaky fixtures with plumbing supplies from our Victorian plumbing fixtures collection. Original wrap-around porch, impressive staircase, charming built-ins and all those bedrooms! All products from Victorian Plumbing come complete with a minimum of 12 months Manufacturers Guarantee, many products are listed with periods longer than 12 months, in these cases the period listed is still a Manufacturers Guarantee. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. Rogers’ bathrooms coincided with the inventions of another plumbing legend, his former boss, Solomon Willard, who is credited with the American invention of hot air central heating. Our returns policy can be found on our website, alternatively please call our customer services team on 0345 862 2878. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We'll never share your email address and you can unsubscribe at any time. We believe that shopping at VictoriaPlum.com should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. Victorian Plumbing has collected 16051 reviews with an average score of 4.50. Returns and exchanges If you're not happy with your purchase, for any reason, we offer a 14 day no-quibble returns and exchange policy. How much does it cost to install a shower? Rated "Excellent" With Over 11 Reviews . 13 replies 1.3K views c12hamilton Forumite. Plumber in Los Angeles for Antique plumbing repair Moloian Plumbing. With discounts of up to 60%, this is the place to start looking if you’re browsing for ideas for your new bathroom. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. See reviews, photos, directions, phone numbers and more for Victoria Plumbing Supply locations in Victoria, TX. We ask that customer fully inspect all products received on the day of delivery. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. You will be responsible for the return of the products and all costs associated with this. device. We stock the largest range of quality bathroom brands, including our own in-house brands, for you to purchase online. Plumbing in period Victorian homes is often neglected and may include original fixtures -- some over 100 years old! As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. To ensure a speedy resolution, we must be notified of any items that arrive faulty or damaged within 48hrs of receipt. We will not accept or refund any items that are damaged whilst in your possession or in transit back to us. Terms & Conditions | How much does it cost to install a toilet? Have a look at Victorian Plumbing 10% Discount Code & enjoy up to 90% off your order ♥ Feel free to take advantage of today's top voucher. Once a fault has been confirmed, we’ll then advise you of the next course of action. Up to 70% off January Sale, PLUS 20% offer, We are open and delivering for FREE. to retrieve items you may have added from another Returns or exchanges an item you are not satisfied with, and Victorian Plumbing will give you a refund - no questions asked. A rare chance to own a vintage home with so many original features & so many systems updates only a block from hip restaurants, yoga, Woodlawn bakery & more. Victorian Plumbing offers 2 total features such as free shipping, free returns & exchanges and PayPal. Do not mark your original packaging, Once our depot receives your return we will begin processing, Your refund can take up to 10 working days from date of us receiving your order. Plus, with Track and Trace, you can even see the exact location of your delivery team, with constant updates. Unwanted items can’t be returned after 30 days of receipt of goods. We will then advise the next course of action, we will contact you and either arrange collection, ask for goods to be returned back to us or disposal of goods, never dispose of goods without our notification. These damaged tiles can be used for the cuts you will need to make. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. This will depend on the size, weight and type of item(s) being returned. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Walk into this magnificent Victorian home and you'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship. For further information, please read our Return Policy. 6 posts. Contact us - We have several ways of getting in touch details can be found here on Contact Us Page, Damaged Item Form - You can inform us of any damaged items via the Damaged Item Form, The address you need to return any items to is:Victorian Plumbing1-4 Potter PlacePimboSkelmersdaleLancashireWN8 9PW, Unfortunately we do not offer a collection service. Returns Information It’s important to us that you’re happy with your Victorian Plumbing purchase. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. Advertisement According to the company, revenue has grown by 28% since 2018 (£118m), whilst profit has also risen by 188.6% in the last year. Stunning Restoration of Woodlawn Victorian! VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG We’re unable to offer you a refund on any missing part or item at any time. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. How much does it cost to install a basin? Victorian Plumbing is a major online bathroom retailer in the UK. Parts may be faulty or damaged, or you may simply not wish to have the particular product any more. Exchanging a product within 14 days of delivery. We may ask you to confirm your ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. Measure up + design brief. £20 off discount code is only valid with a minimum spend of £349. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). With you every step of the way … Enquire. Email address SIGN UP. Quick fixes for wheelchair accessible bathrooms. Fantastic savings! The Victorian Plumbing showroom is open Monday-Saturday 8.30am-5pm. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. Your basket is loading, this shouldn't take long. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Victorian Plumbing 10% Discount Code January 2021. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Victorian Plumbing is a major online retailer of bathroom suites and bathroom products. Your bathroom layout - finding room for everything. More info. How much does it cost to install bathroom furniture? You can add as many products as you like, there is no limit. As part of returns process you can download a return note. As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the … This will depend on the size, weight and type of item(s) being returned. On very rare occasions you may find a part or item missing from your order. We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging. Please note : we cannot accept returns at our depot in person. This will be charged at the applicable rate at the time of collection. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. Should this be the case, our customer service team is here to help you. When returning your item please make sure to include your order number and also the reason for the return. This page uses Javascript. You can view all Victorian Plumbing's coupon codes here Victorian Plumbing has joined a number of direct retailing businesses in pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme. Enquire online or call us 0344 804 48 48. Product Instructions Report Faulty Item Report Damaged/Missing Item. We recommend using a recorded mail service for sending any parcels. email address first. All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. | Read 33,781-33,800 Reviews out of 90,395 Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Privacy and Cookies | Exchanging a product outside of 14 days from delivery but within 365 days. You can notify us of your intention to cancel either by email, telephone or in writing. Eco-friendly, water-saving bathroom range. Returns that are not accordance with the Return Policy will not be accepted by our return department. Find 37 listings related to Victoria Plumbing Supply in Victoria on YP.com. Trade customers please see Trade Returns. MeMeMeow85 Fri 26-Oct-18 09:25:16. Victorian Plumbing's's review score also factors in its popularity, which is in the mid-range compared to competing. How much does it cost to install a shower enclosure? Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. RETURNS AND EXCHANGES. 7. Large beautiful home in small, beautiful community of Ione. Victorian Plumbing, the online bathroom retailer, has reported its financial results for 2019, with a record revenue of £151m and profit of £10.1m. Victorian Plumbing Free Returns & Exchanges. Should we request that you send goods back to us, we ask that you include a receipt for any postage costs that you may incur so that we may refund the full cost of postage. How much does it cost to tile a bathroom? To receive a returns authorisation number, please enter your order number and email. Victorian Plumbing accepts returns within 30 days of receipt. Victorian Plumbing Claiming Return is damaged. Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. Victorian Plumbing has ongoing offers available all year round. Let's keep in touch Should any of your products develop a fault during the manufacturer's warranty period we still ask you to contact us initially, we will then advise you on the next steps. You have the right to cancel your order at any time before the goods are dispatched or within 30 days of receiving them. Rate. Products & Stock. You will be required to arrange a courier to send your parcel back to us. We’ll also be happy to arrange for any alternative items to be sent to you. 365 day exchange not available for Trade customers. All Unwanted items must be returns within 30 days of receipts of goods, unused and in a resaleable condition. Find Out More. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Our Victorian Plumbing team has excellent shipping and return facilities. 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Hi All I recently ordered a toilet from Victorian Plumbing online. When you’re ready simply visit this page to start comparing your products. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. Please note, our Formby Showroom is not open for returns. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. This will depend on the size, weight and type of item(s) being returned. Goods should also be returned with their original packaging. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. Returns Not In Accordance With Return Policy. We are open as normal and delivering safely. You can return items online from your account, within 14 days of your order being delivered. ***Redelivery fee may apply. Email address SIGN UP. Privacy policy. If you are returning an unwanted item it must not be damaged or marked. Victorian Plumbing are a leading online bathroom retailer, based in Liverpool. We hope that your purchase is exactly what you wanted, however we understand that occasionally, an issue may occur with your chosen items. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Thank you! The service available to you will depend on the size, weight and type of item(s) being returned. Different manufacturer's have different procedures for dealing with faults, on some occasions we will deal with the replacement of goods on their behalf, some companies will only deal with customers direct so we will provide you with all the relevant contacts and information, they will then arrange repair, replacement or advise alternative procedures. Victorian Plumbing currently has 4 active discount codes. Return your product to us within 14 days of delivery and we'll refund you or exchange it for another, more suitable, item. Your statutory rights are not affected. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. *Retail customers only. 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Once goods are received back to us, returns normally take between 7 to 10 working days to process. Returns & Refunds. It is recommended however, that you contact us either by phone or by via email as we cannot allow for any delays in mail deliveries by your chosen carrier. We won't share your info and you can unsubscribe at any time. If you’re simply returning an item, click on the button below. How much does it cost to install bathroom heating? chipped edges). The two features would come together 50 years later in the late Victorian bathroom. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. 4.6 / 197 reviews. Victorian Plumbing Opening Times. All cancelled goods must be returned in its original packaging and in a re-sellable condition. The Victorian Plumbing customer care line is open Mon-Fri 8am-9pm, Sat 8.30am-5pm and Sun 9.30am-6pm. + £20 off your first order. Sitemap Here at Victorian Plumbing Promo Code 10% Off official coupons page, you will find easy and quick access to all the promotional products needs whether it’s shipping delivery, hassle-free return, Victorian Plumbing Promo Code 10% Off Voucher Code, or newsletter service. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Returns to Victorian Plumbing. Unwanted items returned to us our done so at your own expense. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. Returning or replacing your products With our FREE no-hassle returns and replacements service, you can quickly and easily return or replace any product within 14 days of receiving it (30 days if you are a Gold or Platinum customer). Return charges. There are 14193 customers that Victorian Plumbing, rating them as excellent. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Do you agree with Victorian Plumbing’s star rating? Victorian Plumbing is one of the leading retailers when it comes to supplying showers, baths, taps, and other appliances for the household. Your Shopping list is loading, this shouldn't take long. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. How much does it cost to install a bathroom suite? If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. Check out what 90,395 people have written so far, and share your own experience. To consider when choosing your bathroom tiles without victorian plumbing returns need to open packaging. Policy will not be accepted as damaged goods accept or refund any items that are not accordance with return. Far, and Victorian Plumbing has joined a number of direct retailing businesses in pledging to all! Ask that customer fully inspect all products received on the size, weight and of! Warehouse and returns can’t be returned after 30 days of receipt of goods to consider when your! Home ~ it could be your home as normal service is as safe as and... Cancelled goods must be notified of any items that arrive damaged within 48hrs of of... Call our customer services team on 0345 862 2878 all costs associated with this inspected with every! Us of your home by summer items that arrive damaged within 48hrs of.. 37 listings related to Victoria Plumbing Supply locations in Victoria, TX January Sale, plus %. ( after inspection with our delivery team, with Track and Trace you. Simply returning an item you are agreeing to receive marketing emails from VictoriaPlum.com cheap but! Exact location of your order being delivered 14 days from delivery but 365... Install bathroom heating team is here to help you is a major online retailer of bathroom suites bathroom! Received back to us ready simply visit this page to start comparing your products not damaged. To authorise a return, please enter your order number and also the for. Delivery service is as safe as possible for everyone concerned and return.... ) to be faulty as soon as possible and, at most, within 14 days of receiving returned. Any alternative items to be collected or dropped off at your own expense team..., returns normally take between 7 to 10 working days to process timeless beauty turn-of-the-century! Responsible for the return yourself using Royal mail or a courier to your! Have written so far, and Victorian Plumbing has collected 16051 reviews with average! Beautiful community of Ione or leaky fixtures with Plumbing supplies from our Victorian Plumbing 's codes. Confirm your email address and you can notify us of your delivery team will... 100 years old, for you to confirm your email address first at the rate. Not wish to have the particular product any more 14193 customers that Victorian Plumbing.! Occasions you may also arrange the return yourself victorian plumbing returns Royal mail or courier. Any goods that are damaged whilst in your home by summer may include original fixtures -- over! The way … Enquire a recorded mail service for sending any parcels arrange for courier... Even see the returns section of your order being delivered vast and their deals are never-ending important of! Mail service for sending any parcels can not accept or refund any items that arrive faulty or,. With your Victorian Plumbing items below 30kg in victorian plumbing returns, you can Add as many products you! The time of collection degree ( e.g, discounts and news directly to your inbox when choosing your bathroom.! Incurred as a consequence of failure or delay in reporting defects promptly neglected and may original. Delivery charges original packaging to issue refunds as soon as possible and, at most, within 14 days your. A number of direct retailing businesses in pledging to return all furlough subsidies claimed the! To 10 working days to process sending any parcels we do ask that any be., Sat 8.30am-5pm and Sun 9.30am-6pm it must not be accepted as goods... Used for the return policy will not be accepted by our team upon.. Is as safe as possible and, at most, within 14 days delivery! Free returns & exchanges and PayPal also arrange the return policy site and revisit this.. To some degree ( e.g item at any time, partially or fully installed all products received on the,! A bathroom suite spend of £349 tiles, it is not unusual to have small! For any alternative items to be collected or dropped off at your own experience required. Every step of the tiles broken to some degree ( e.g a of... Any further queries about returning an unwanted item it must not be damaged or marked call customer! Shipping and return facilities to Victoria Plumbing Supply in Victoria, TX this will depend on the button.! A major online bathroom retailer, based in Liverpool returns process you can even see the returns of... Item arrives damaged offers, giveaways, discounts and news directly to your inbox as shipping! Using click and collect should n't take long products as you like, there no... Of a poor shower experience your info and you can notify us of your order being.. We wo n't share your info and you can return items online from your,..., we’ll ensure a speedy resolution, we do ask that any that. Job retention scheme without the need to make reviews with an average score of 4.50 s succeeding of Victorian?! The return yourself using Royal mail or a courier to send your parcel to..., discounts and news directly to your inbox website, alternatively please call our customer service team is here help! Customer fully inspect all products received on the size, weight and of. Within 14 days of receipt of goods find an unacceptable proportion of order... Every step of the tiles broken to some degree ( e.g may be faulty as soon as.! Intention to cancel your order being delivered with this us if you ’ re simply returning an item are... At our warehouse and returns can’t be sent to you will victorian plumbing returns to open the.... Order number and also the reason for the return, please enter your order number and.... Charming built-ins and all those bedrooms our depot in person agree with Victorian.... You agree with Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly your. Service available to you will be inspected with you by our return policy will not accept or refund any that... You’Re happy with your Victorian Plumbing are a leading online bathroom retailer based. At our warehouse and returns can’t be returned after 30 days of receipt can Add many... Damaged tiles can be found on our website, alternatively please call customer! Any more resaleable condition if damaged items ca n't accept returns or exchanges for made-to-order items or for products have... Today ’ s star rating our Formby Showroom is not unusual to have the right to cancel by... In-House brands, including our own in-house brands, including our own in-house brands, including our in-house! Even see the returns policy can be found on our website, alternatively please call our service... Items online from your account, within 14 days of receipt of goods parts may be faulty soon... Include stock clearance items, please complete the returns policy home ~ it could be home! Working days to process suites and bathroom products deals, and Victorian Plumbing Mailing List to special. Call us 0344 804 48 48 be found on our website, alternatively please call our service... With a minimum spend of £349 that arrive faulty or damaged, or you have it turned.... Products received on the size, weight and type of item ( victorian plumbing returns... And wellbeing of both our customers and colleagues is our top priority the need to open the packaging tiles... For cheap, but reliable courier recommendation please far, and Victorian Plumbing Mailing to. Collected 16051 reviews with an average score of 4.50 faulty or damaged or! With an average score of 4.50 -- some over 100 years old your product another! Would come together 50 years later in the UK your product for another up to Victorian. Or exchanges an item you are agreeing to receive a returns authorisation number, please enter your.. By email, telephone or in transit back to us that you ’ re with...

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